On 22/10/2007, Andy Fraser wrote in message
Post by Andy FraserI figured that maybe things would be alright seeing
as how the iPhone is an Internet device, especially when they announced
"unlimited" data. I didn't actually think for a second that that
actually meant unlimited but I though it'd be a lot more than they're
offering after all they did say 1,400 pages per day. So they meant 1,400
very small pages per day.
The nice thing is that they do say both 'unlimited' and '1,400 pages per
day'. This is very interesting because, under English law, both of those
will be considered in connection with any complaints.
Firstly, you can't use 'unlimited' in an advert then provide a service
that's very limited. You can get away with misguiding words to some
extent (e.g. a lifetime guarantee that lasts only 25 years) but not to a
huge extent (e.g. one that lasts only 5 years). If you advertise as
'unlimited' then you have to provide something that's at least /arguably/
unlimited, within the expected use of the product.
Secondly, the mention of 1,400 pages is wonderful for customers like me.
I don't view 1,400 pages per day. In fact I don't view a tenth of that.
So I can go to court and say that I used 1,400 as a guideline, and then
decimated it to provide a ridiculously large safety margin. It's not my
fault if O2 can't do maths and they can't expect me to keep track of my
usage because they don't provide any way for customers to see how much
they've already used that month, and the device doesn't have a way to
automatically stop using services which O2 are including in their quota.
Post by Andy Fraser[snip]
Post by Roger Merrimanstill there now, i think they would have job to make 200mb sound like
"fair use" on a device like that, that has a built in youtube player
etc.
I was thinking about that earlier. I'm not much of a YouTube user but if
I were I'd be very excited that I could view YouTube videos everywhere.
After reading this thread I'd now not be using a feature that Apple
pushed as a benefit because I'd be worried about potentially being
charged a lot extra (or some other penalty) for using that feature.
Don't forget that use of your own wireless point(s) is not subject to O2's
limits. I work in a place with WiFi I can use. I sometimes stay in hotels
with open WiFi networks. It's all fine by me.
Simon.
--
http://www.hearsay.demon.co.uk