[Bug 1514102] [NEW] Intel Graphic chips bug(s)

[Ian Bruntlett]

Public bug reported:

1. Original bug was where the graphics would normally work but every so
often the screen would be corrupted with horizontal lines of junk.

After much research I found a primitive fix for that:-
* edit /etc/default/grub to add nomodeset to the GRUB_CMDLINE_LINUX
* sudo update-grub
* reboot

2. Now the system will only allow VGA 640x480 graphics

This is occurring on an Intel 829845G/GZ chipset

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: LXDE
Date: Sat Nov 7 18:44:01 2015
InstallationDate: Installed on 2015-11-07 (0 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug wily
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Title:
Intel Graphic chips bug(s)

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[Christopher M. Penalver]

Ian Bruntlett, thank you for reporting this and helping make Ubuntu
better.

Could you please run the following command from a terminal as it will automatically gather and attach updated debug information to this report:
apport-collect -p xorg 1514102

Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.

When reporting xorg related bugs in the future, please do so via the
above method. You can learn more about this functionality at
https://wiki.ubuntu.com/ReportingBugs.

** Changed in: xorg (Ubuntu)
Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
Status: New => Incomplete
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[Ian Bruntlett]

Hi Christopher,

On 8 November 2015 at 13:52, Christopher M. Penalver <

Post by Christopher M. Penalver
Ian Bruntlett, thank you for reporting this and helping make Ubuntu
better.

No problem. On occasion I get confused as to which web page to do things on
but the lubuntu mailing list there are people who help me. You see, I have
schizophrenia and sometimes get a little confused.

Post by Christopher M. Penalver
Could you please run the following command from a terminal as it will
apport-collect -p xorg 1514102

I've checked this many times before running it. Would you be able to
confirm I got the number right?

Post by Christopher M. Penalver
Please ensure you have the package xdiagnose installed, and that you
click the Yes button for attaching additional debugging information.

Had to install a Python apport package as well.

BW,


Ian
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Title:
Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Tags added: apport-collected ubuntu

** Description changed:

1. Original bug was where the graphics would normally work but every so
often the screen would be corrupted with horizontal lines of junk.

After much research I found a primitive fix for that:-
* edit /etc/default/grub to add nomodeset to the GRUB_CMDLINE_LINUX
* sudo update-grub
* reboot

2. Now the system will only allow VGA 640x480 graphics

This is occurring on an Intel 829845G/GZ chipset

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: LXDE
Date: Sat Nov 7 18:44:01 2015
InstallationDate: Installed on 2015-11-07 (0 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.19.1-0ubuntu4
+ Architecture: amd64
+ BootLog:
+ [* ] (1 of 2) A start job is running for... Screen to Quit (26s / no limit)
+ [ OK ] Started Detect the available GPUs and deal with any system changes.
+ Starting Light Display Manager...
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDesktop: LXDE
+ DistUpgraded: Fresh install
+ DistroCodename: wily
+ DistroRelease: Ubuntu 15.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+ Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
+ Subsystem: Hewlett-Packard Company Device [103c:3011]
+ InstallationDate: Installed on 2015-11-07 (1 days ago)
+ InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
+ Lsusb:
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Hewlett-Packard HP Compaq dc7600 Small Form Factor
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=def848d7-a3ef-47d8-a73e-068a9b329f5b ro nomodeset quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
+ Renderer: Software
+ Tags: wily ubuntu
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-17-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/24/2006
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 786D1 v01.56
+ dmi.board.name: 09F8h
+ dmi.board.vendor: Hewlett-Packard
+ dmi.chassis.asset.tag: CZC6451M59
+ dmi.chassis.type: 4
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr786D1v01.56:bd04/24/2006:svnHewlett-Packard:pnHPCompaqdc7600SmallFormFactor:pvr:rvnHewlett-Packard:rn09F8h:rvr:cvnHewlett-Packard:ct4:cvr:
+ dmi.product.name: HP Compaq dc7600 Small Form Factor
+ dmi.sys.vendor: Hewlett-Packard
+ version.compiz: compiz N/A
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.64-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
+ xserver.bootTime: Sun Nov 8 14:24:35 2015
+ xserver.configfile: default
+ xserver.devices:
+ input Power Button KEYBOARD, id 6
+ input Power Button KEYBOARD, id 7
+ input AT Translated Set 2 keyboard KEYBOARD, id 8
+ input ImPS/2 Generic Wheel Mouse MOUSE, id 9
+ input HP WMI hotkeys KEYBOARD, id 10
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+
+ xserver.version: 2:1.17.2-1ubuntu9

** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515142/+files/CurrentDmesg.txt
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Title:
Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515143/+files/Dependencies.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "DpkgLog.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515144/+files/DpkgLog.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515145/+files/JournalErrors.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "LightdmDisplayLog.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515146/+files/LightdmDisplayLog.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "LightdmGreeterLog.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515147/+files/LightdmGreeterLog.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "LightdmGreeterLogOld.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515148/+files/LightdmGreeterLogOld.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "LightdmLog.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515149/+files/LightdmLog.txt
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Intel Graphic chips bug(s)

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[Ian Bruntlett]

apport information

** Attachment added: "Lspci.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515150/+files/Lspci.txt
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[Ian Bruntlett]

apport information

** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515151/+files/ProcCpuinfo.txt
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[Ian Bruntlett]

apport information

** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515152/+files/ProcEnviron.txt
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[Ian Bruntlett]

apport information

** Attachment added: "ProcInterrupts.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515153/+files/ProcInterrupts.txt
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[Ian Bruntlett]

apport information

** Attachment added: "ProcModules.txt"
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[Ian Bruntlett]

apport information

** Attachment added: "XorgLog.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515156/+files/XorgLog.txt
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[Ian Bruntlett]

apport information

** Attachment added: "UdevDb.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515155/+files/UdevDb.txt
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[Ian Bruntlett]

apport information

** Attachment added: "XorgLogOld.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515157/+files/XorgLogOld.txt
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[Ian Bruntlett]

apport information

** Attachment added: "Xrandr.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515158/+files/Xrandr.txt
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[Ian Bruntlett]

apport information

** Attachment added: "xdpyinfo.txt"
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[Ian Bruntlett]

apport information

** Attachment added: "xserver.errors.txt"
https://bugs.launchpad.net/bugs/1514102/+attachment/4515160/+files/xserver.errors.txt
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Title:
Intel Graphic chips bug(s)

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[Christopher M. Penalver]

** Description changed:

- 1. Original bug was where the graphics would normally work but every so
- often the screen would be corrupted with horizontal lines of junk.
+ Every so often the screen would be corrupted with horizontal lines of
+ junk.

- After much research I found a primitive fix for that:-
- * edit /etc/default/grub to add nomodeset to the GRUB_CMDLINE_LINUX
- * sudo update-grub
- * reboot
+ WORKAROUND: Add to /etc/default/grub GRUB_CMDLINE_LINUX nomodeset:
+ sudo update-grub
+ reboot

- 2. Now the system will only allow VGA 640x480 graphics
-
- This is occurring on an Intel 829845G/GZ chipset
+ Now the system will only allow VGA 640x480 graphics.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
Uname: Linux 4.2.0-17-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CurrentDesktop: LXDE
Date: Sat Nov 7 18:44:01 2015
InstallationDate: Installed on 2015-11-07 (0 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
- ---
- ApportVersion: 2.19.1-0ubuntu4
- Architecture: amd64
- BootLog:
- [* ] (1 of 2) A start job is running for... Screen to Quit (26s / no limit)
- [ OK ] Started Detect the available GPUs and deal with any system changes.
- Starting Light Display Manager...
- CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
- CompositorRunning: None
- CurrentDesktop: LXDE
- DistUpgraded: Fresh install
- DistroCodename: wily
- DistroRelease: Ubuntu 15.10
- DistroVariant: ubuntu
- ExtraDebuggingInterest: Yes
- GraphicsCard:
- Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
- Subsystem: Hewlett-Packard Company Device [103c:3011]
- InstallationDate: Installed on 2015-11-07 (1 days ago)
- InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
- Lsusb:
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- MachineType: Hewlett-Packard HP Compaq dc7600 Small Form Factor
- Package: xorg 1:7.7+7ubuntu4
- PackageArchitecture: amd64
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=def848d7-a3ef-47d8-a73e-068a9b329f5b ro nomodeset quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
- Renderer: Software
- Tags: wily ubuntu
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 4.2.0-17-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 04/24/2006
- dmi.bios.vendor: Hewlett-Packard
- dmi.bios.version: 786D1 v01.56
- dmi.board.name: 09F8h
- dmi.board.vendor: Hewlett-Packard
- dmi.chassis.asset.tag: CZC6451M59
- dmi.chassis.type: 4
- dmi.chassis.vendor: Hewlett-Packard
- dmi.modalias: dmi:bvnHewlett-Packard:bvr786D1v01.56:bd04/24/2006:svnHewlett-Packard:pnHPCompaqdc7600SmallFormFactor:pvr:rvnHewlett-Packard:rn09F8h:rvr:cvnHewlett-Packard:ct4:cvr:
- dmi.product.name: HP Compaq dc7600 Small Form Factor
- dmi.sys.vendor: Hewlett-Packard
- version.compiz: compiz N/A
- version.ia32-libs: ia32-libs N/A
- version.libdrm2: libdrm2 2.4.64-1
- version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
- version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
- version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
- version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
- version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
- xserver.bootTime: Sun Nov 8 14:24:35 2015
- xserver.configfile: default
- xserver.devices:
- input Power Button KEYBOARD, id 6
- input Power Button KEYBOARD, id 7
- input AT Translated Set 2 keyboard KEYBOARD, id 8
- input ImPS/2 Generic Wheel Mouse MOUSE, id 9
- input HP WMI hotkeys KEYBOARD, id 10
- xserver.logfile: /var/log/Xorg.0.log
- xserver.outputs:
-
- xserver.version: 2:1.17.2-1ubuntu9

** Summary changed:

- Intel Graphic chips bug(s)
+ Intermittent graphics corruption
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[Christopher M. Penalver]

Ian Bruntlett, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=499679&swLangOid=8&swEnvOid=1093
an update to your computer's buggy and outdated BIOS is available
(1.61). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.61
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[Ian Bruntlett]

I'm a little busy at the moment but I've made time for this experiment.

On 8 November 2015 at 21:58, Christopher M. Penalver <

Post by Christopher M. Penalver
Ian Bruntlett, as per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=499679&swLangOid=8&swEnvOid=1093
an update to your computer's buggy and outdated BIOS is available
(1.61). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

Thank you for your patience.

I did this on "newton" computer.

And thank you for the link to the BIOS upgrade page...

There were 3 files listed for BIOS updates. I downloaded them all
1. BIOS update
2. Processor microcode update
3. Business Desktop BIOS utilities

I opened the BIOS update (1) in Archive Manager, it was called sp4423.exe.
I tried to extract a file from a folder within the exe file. It failed with
an error. Tried again, extracting everything to a sub-directory. It worked.

Went to the BIOS CD sub-directory and burnt a CD-R with the contents of
7D1_0161.iso


I did this on HP Compaq dc 7600 PC (hostname : aristotle).

* Booted PC from the BIOS update CD-R
* Got into the BIOS and flashed the BIOS

Updated. Rebooted. Changed GRUB_CMDLINE_LINUX to "". Rebooted. Back into
nice graphics. All I need to do now is use the computer for a while and see
if the graphics horizontal line problems have been fixed.

BW,


Ian
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Intermittent graphics corruption

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[Christopher M. Penalver]

Ian Bruntlett, could you please undo your WORKAROUND, test drm-intel-
nightly and advise to the results?
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[Ian Bruntlett]

Hi Christopher,

On 15 November 2015 at 22:52, Christopher M. Penalver <

Post by Christopher M. Penalver
Ian Bruntlett, could you please undo your WORKAROUND, test drm-intel-
nightly and advise to the results?

Apologies - the results I gave you were for without the workaround.

Does this mean you want me to test a kernel from here:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

I'm a bit busy at the moment but I may have some results for you on
Wednesday night.

BW,

Ian
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[Ian Bruntlett]

Squeezed in a bit more work today...

1. Tried kernel 4.3.0 today (the one you recommended me a few e-mails ago)
with the "nomodeset" parameter and the graphics system went into 640x480
mode, couldn't change it from the desktop. However, the graphics _worked_ :)

2. Viewing menus in GRUB. Did this in /etc/default/grub:-
GRUB_TIMEOUT=-1
commented out GRUB_HIDDEN_TIMEOUT with a '#'
Now I can choose which kernel to boot from :)


Ian
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Title:
Intermittent graphics corruption

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[Christopher M. Penalver]

** Description changed:

Every so often the screen would be corrupted with horizontal lines of
junk.

- WORKAROUND: Add to /etc/default/grub GRUB_CMDLINE_LINUX nomodeset:
+ WORKAROUND: Add to /etc/default/grub GRUB_CMDLINE_LINUX:
+ nomodeset
+
sudo update-grub
reboot
+ Now the system will only allow VGA 640x480 graphics.

- Now the system will only allow VGA 640x480 graphics.
-
- ProblemType: Bug
- DistroRelease: Ubuntu 15.10
- Package: xorg 1:7.7+7ubuntu4
- ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
- Uname: Linux 4.2.0-17-generic x86_64
+ ---
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
+ BootLog: [#[0m#[31m* #[0m] (1 of 2) A start job is running for... Screen to Quit (26s / no limit) #[K[#[32m OK #[0m] Started Detect the available GPUs and deal with any system changes. Starting Light Display Manager...
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
CurrentDesktop: LXDE
- Date: Sat Nov 7 18:44:01 2015
- InstallationDate: Installed on 2015-11-07 (0 days ago)
+ DistUpgraded: Fresh install
+ DistroCodename: wily
+ DistroRelease: Ubuntu 15.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes
+ GraphicsCard:
+ Intel Corporation 82945G/GZ Integrated Graphics Controller [8086:2772] (rev 02) (prog-if 00 [VGA controller])
+ Subsystem: Hewlett-Packard Company Device [103c:3011]
+ InstallationDate: Installed on 2015-11-07 (1 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
- SourcePackage: xorg
+ Lsusb:
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Hewlett-Packard HP Compaq dc7600 Small Form Factor
+ Package: xorg 1:7.7+7ubuntu4
+ PackageArchitecture: amd64
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=def848d7-a3ef-47d8-a73e-068a9b329f5b ro nomodeset quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
+ Renderer: Software
+ Tags: wily ubuntu
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 4.2.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/24/2006
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 786D1 v01.56
+ dmi.board.name: 09F8h
+ dmi.board.vendor: Hewlett-Packard
+ dmi.chassis.asset.tag: CZC6451M59
+ dmi.chassis.type: 4
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr786D1v01.56:bd04/24/2006:svnHewlett-Packard:pnHPCompaqdc7600SmallFormFactor:pvr:rvnHewlett-Packard:rn09F8h:rvr:cvnHewlett-Packard:ct4:cvr:
+ dmi.product.name: HP Compaq dc7600 Small Form Factor
+ dmi.sys.vendor: Hewlett-Packard
+ version.compiz: compiz N/A
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.64-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
+ version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
+ xserver.bootTime: Sun Nov 8 14:24:35 2015
+ xserver.configfile: default
+ xserver.devices: input Power Button KEYBOARD, id 6 input Power Button KEYBOARD, id 7 input AT Translated Set 2 keyboard KEYBOARD, id 8 input ImPS/2 Generic Wheel Mouse MOUSE, id 9 input HP WMI hotkeys KEYBOARD, id 10
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+
+ xserver.version: 2:1.17.2-1ubuntu9

** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/+attachment/4514813/+files/ProcEnviron.txt

** Attachment removed: "JournalErrors.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/+attachment/4514812/+files/JournalErrors.txt

** Attachment removed: "Dependencies.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/+attachment/4514811/+files/Dependencies.txt
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Intermittent graphics corruption

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[Christopher M. Penalver]

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.3
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[Ian Bruntlett]

Hi Christopher,

On 13 November 2015 at 00:56, Christopher M. Penalver <

While you are welcome to do that as a test (as the release and
architecture are supported downstream via the L/Ubuntu Community), it
wouldn't be recommended to use a i386 architecture going forward as it
is deprecated upstream.

That's quite worrying as a fair number of my friends use 32 bit CPUs.
However, to be more accurate, they tend to be some kind of Pentium or Atom.
Will the 586 CPUs still be supported in future releases of Lubuntu Linux?

Despite this, Could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

OK, done that.

Short story: Bug still present.

Long story:
To give you peace of mind, here are the details of the kernel I installed
and ran...

***@aristotle:~$ uname -a
Linux aristotle 4.3.0-040300-generic #201511020949 SMP Mon Nov 2 14:50:44
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

***@aristotle:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily


And here is the info displayed when I installed the above 4.3.0-etc
kernel...
***@aristotle:~$ cd new-kernels/
***@aristotle:~/new-kernels$ ls
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb
***@aristotle:~/new-kernels$ sudo dpkg -i *.deb
[sudo] password for contact:
Selecting previously unselected package linux-headers-4.3.0-040300-generic.
(Reading database ... 191898 files and directories currently installed.)
Preparing to unpack
linux-headers-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb ...
Unpacking linux-headers-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
Selecting previously unselected package linux-image-4.3.0-040300-generic.
Preparing to unpack
linux-image-4.3.0-040300-generic_4.3.0-040300.201511020949_amd64.deb ...
Done.
Unpacking linux-image-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
dpkg: dependency problems prevent configuration of
linux-headers-4.3.0-040300-generic:
linux-headers-4.3.0-040300-generic depends on linux-headers-4.3.0-040300;
however:
Package linux-headers-4.3.0-040300 is not installed.

dpkg: error processing package linux-headers-4.3.0-040300-generic
(--install):
dependency problems - leaving unconfigured
Setting up linux-image-4.3.0-040300-generic (4.3.0-040300.201511020949) ...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/initramfs-tools
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
update-initramfs: Generating /boot/initrd.img-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 4.3.0-040300-generic
/boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/unattended-upgrades
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub
4.3.0-040300-generic /boot/vmlinuz-4.3.0-040300-generic
Generating grub configuration file ...
Warning: Setting GRUB_TIMEOUT to a non-zero value when GRUB_HIDDEN_TIMEOUT
is set is no longer supported.
Found linux image: /boot/vmlinuz-4.3.0-040300-generic
Found initrd image: /boot/initrd.img-4.3.0-040300-generic
Found linux image: /boot/vmlinuz-4.2.0-18-generic
Found initrd image: /boot/initrd.img-4.2.0-18-generic
Found linux image: /boot/vmlinuz-4.2.0-16-generic
Found initrd image: /boot/initrd.img-4.2.0-16-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
done
Errors were encountered while processing:
linux-headers-4.3.0-040300-generic
***@aristotle:~/new-kernels$

Also, try as I might, I couldn't get a boot menu listing the different
kernels on boot up. Tried pressing left shift or right shift, to no avail.

HTH :)

Is there anything else I can do for you?

BW,


Ian
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Intermittent graphics corruption

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[Christopher M. Penalver]

** Tags removed: bios-outdated-1.61
** Tags added: latest-bios-1.61
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[Ian Bruntlett]

Hi Christopher,

On 12 November 2015 at 12:27, Christopher M. Penalver <

Post by Christopher M. Penalver
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

*Here is what you asked for...*
***@aristotle:~$ sudo dmidecode -s bios-version && sudo dmidecode -s
bios-release-date
[sudo] password for contact:
786D1 v01.61
07/01/2009
***@aristotle:~$

BTW, the PC in question was originally running (32 bit) Windows XP. As we
are experiencing problem with graphics when running 64 bit software,
perhaps I should install Lubuntu 15.10 i386 and see if that works? Someone.
somewhere may be misusing pointers leading to junk on screen.

BW,


Ian
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[Christopher M. Penalver]

Ian Bruntlett, could you please test the latest mainline kernel
(4.4-rc1) and advise to the results of both using and not using
nomodeset?
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[Ian Bruntlett]

Hi Christopher,

Spent a lot of today learning how to edit files using vim.

On 17 November 2015 at 03:08, Christopher M. Penalver <

Post by Christopher M. Penalver
Ian Bruntlett, could you please test the latest mainline kernel
(4.4-rc1) and advise to the results of both using and not using
nomodeset?

I could not find the kernel deb packages. I've looked everywhere I could
think of including:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc1-wily/

What would you recommend?

Also, you previously asked me to try testing drm-intel-nightly and I have
the same problem - can't find .deb packages is here:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-nightly/current/

My weekend is clear so, when you pass on the info about the kernel deb
files, I should be able to get back to you a bit quicker :)

BW,


Ian
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[Christopher M. Penalver]

Ian Bruntlett, if they don't exist, then usually one has to wait for
them to populate, or until the next kernel release (which will populate
drm-intel-nightly also).
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[Ian Bruntlett]

Hi Christopher,

Good news! An Intel graphics specific kernel arrived and I installed it. So
far, the graphics are working fine. However, I must point out that more
testing is required.

Here are the details of the files involved etc:-

linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

Files from:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/

This error message whilst running sudo dpkg -i *.deb
Possible missing firmware /lib/firmware/i915/skl_guc_ver4.bin for module
i915

***@aristotle:~/new-kernels$ ls
intel-drm--4.3.0-997-generic.txt
linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

***@aristotle:~/new-kernels$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily

***@aristotle:~/new-kernels$ uname -a
Linux aristotle 4.3.0-040300-generic #201511020949 SMP Mon Nov 2 14:50:44
UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
***@aristotle:~/new-kernels$

BW,


Ian
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[Ian Bruntlett]

Post by Ian Bruntlett
Hi Christopher,
Good news! An Intel graphics specific kernel arrived and I installed it.
So far, the graphics are working fine. However, I must point out that more
testing is required.

1. Even with that kernel, graphics problems are still present.

2. Will keep an eye out for the .debs of the kernel you'd like me to
test.
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[Christopher M. Penalver]

Ian Bruntlett, to narrow down the fix commit, could you please test the
latest mainline kernel 4.4-rc2 and advise to the results?
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[Christopher M. Penalver]

"1. Even with that kernel, graphics problems are still present."

Which kernel version specifically?

"2. Will keep an eye out for the .debs of the kernel you'd like me to

test."

There is one now available for 4.4-rc2.
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[Ian Bruntlett]

Hi Christopher,

On 24 November 2015 at 02:22, Christopher M. Penalver <

Post by Christopher M. Penalver

"1. Even with that kernel, graphics problems are still present."

Which kernel version specifically?

This one:-
linux-headers-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb
linux-image-4.3.0-997-generic_4.3.0-997.201511202100_amd64.deb

Files from:-
http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/current/

Post by Christopher M. Penalver

"2. Will keep an eye out for the .debs of the kernel you'd like me to

test."
There is one now available for 4.4-rc2.

Will get onto that when I have time.

BW,


Ian
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[Ian Bruntlett]

Hi Christopher,

Post by Christopher M. Penalver
There is one now available for 4.4-rc2.
Will get onto that when I have time.

OK.

Short story: bug still present.

Long story:

These kernel files were downloaded and installed...
http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.4-rc2+cod1-wily/
total 56M
-rw-rw-r-- 1 contact contact 66 Nov 25 17:15 linux-4.4-rc2+cod1-wily.txt
-rw-rw-r-- 1 contact contact 745K Nov 25 17:13
linux-headers-4.4.0-040400rc2-generic_4.4.0-040400rc2.201511231054_amd64.deb
-rw-rw-r-- 1 contact contact 55M Nov 25 17:14
linux-image-4.4.0-040400rc2-generic_4.4.0-040400rc2.201511231054_amd64.deb

As ever, everything seemed OK when suddenly, when I was using the system in
Firefox, the screen became corrupted with junk and the mouse pointer
disappeared.

IDEA: Will try running system with Firefox set _not_ to use graphical
hardware acceleration.

BW,


Ian
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https://bugs.launchpad.net/bugs/1514102

Title:
Intermittent graphics corruption

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[Ian Bruntlett]

Hi Christopher,

Post by Ian Bruntlett
IDEA: Will try running system with Firefox set _not_ to use graphical
hardware acceleration.

Tried that. No luck - bug still present.

BA,


Ian
--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software
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https://bugs.launchpad.net/bugs/1514102

Title:
Intermittent graphics corruption

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[Christopher M. Penalver]

** Tags removed: kernel-bug-exists-upstream-4.3
** Tags added: kernel-bug-exists-upstream-4.4-rc2
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Title:
Intermittent graphics corruption

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[Christopher M. Penalver]

Ian Bruntlett, to clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/comments/37
, was this tested to work without nomodeset?
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Title:
Intermittent graphics corruption

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[Ian Bruntlett]

Hi Christopher,

On 26 November 2015 at 02:04, Christopher M. Penalver <

Post by Christopher M. Penalver
Ian Bruntlett, to clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1514102/comments/37
, was this tested to work without nomodeset?

Yes. In VGA mode (nomodeset present) the graphics were OK. Without it
(higher res mode), the graphics corruption occurred.

BW,


Ian
--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software
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https://bugs.launchpad.net/bugs/1514102

Title:
Intermittent graphics corruption

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[Christopher M. Penalver]

Ian Bruntlett, the issue you are reporting is an upstream one. Could you
please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue
(TO: Daniel Vetter and Jani Nikula CC intel-gfx)?

Please provide a direct URL to your newly made report when it becomes
available so that it may be tracked.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
Importance: Medium => High

** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged

** Summary changed:

- Intermittent graphics corruption
+ 8086:2772 Intermittent graphics corruption without nomodeset
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Title:
8086:2772 Intermittent graphics corruption without nomodeset

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[Ian Bruntlett]

Hi Christopher,

On 27 November 2015 at 18:10, Christopher M. Penalver <

Post by Christopher M. Penalver
Ian Bruntlett, the issue you are reporting is an upstream one. Could you
please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate venue
(TO: Daniel Vetter and Jani Nikula CC intel-gfx)?

Sent the gathered data to you and intel-gfx. Don't have e-mail addresses
for Daniel Vetter or Jani Nikula. Let me have them if you want me to pass
the report to them as well.

Post by Christopher M. Penalver
Please provide a direct URL to your newly made report when it becomes
available so that it may be tracked.

I'm not sure what you mean. Could you elaborate?

Post by Christopher M. Penalver
Thank you for your understanding.

No problem.

BW,


Ian
--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software
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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1514102

Title:
8086:2772 Intermittent graphics corruption without nomodeset

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[Christopher M. Penalver]

"Don't have e-mail addresses for Daniel Vetter or Jani Nikula. Let me have them if you want me to pass the report to them as well."

To advise, their email, and advice to do so, was provided in https://wiki.ubuntu.com/Bugs/Upstream/kernel :
"Please ensure you e-mail all maintainers of the driver in the TO: field, and CC the mailing list."
"A list of all kernel drivers and their maintainers may be found here."
http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS

Also, please don't CC me on mailing list emails (instead post the
upstream URL here as previously requested). Among many reasons, it gives
the false impression that I'm going to swoop in and drop a code fix, I'm
somehow a maintainer, or I advised you to do this (I advised sending TO
maintainers CC list, not just e-mail the list).
--
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Title:
8086:2772 Intermittent graphics corruption without nomodeset

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[Ian Bruntlett]

Hi Christopher,


On 29 November 2015 at 20:56, Christopher M. Penalver <

"Don't have e-mail addresses for Daniel Vetter or Jani Nikula. Let me

have them if you want me to pass the report to them as well."
To advise, their email, and advice to do so, was provided in
"Please ensure you e-mail all maintainers of the driver in the TO: field,
and CC the mailing list."
"A list of all kernel drivers and their maintainers may be found here."
http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/tree/MAINTAINERS

OK, done that.

Also, please don't CC me on mailing list emails (instead post the
upstream URL here as previously requested). Among many reasons, it gives
the false impression that I'm going to swoop in and drop a code fix, I'm
somehow a maintainer, or I advised you to do this (I advised sending TO
maintainers CC list, not just e-mail the list).

What is the upstream URL? Where and how do you want me to send it?

BW,


Ian
--
-- ACCU - Professionalism in programming - http://www.accu.org
-- My writing - https://sites.google.com/site/ianbruntlett/
-- Free Software page -
https://sites.google.com/site/ianbruntlett/home/free-software
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Title:
8086:2772 Intermittent graphics corruption without nomodeset

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