Tweed
2019-10-18 18:51:48 UTC
A letter in Rail:
“Not so nice in Nice
For those clamouring to have our railways renationalised, I would suggest
that they take a trip to France to see what they would end up with.
We spent a week in Nice in June/July, using the busy line along the French
Riviera where ten-car double-deck commuter trains run every half-hour, but
with NO guards or train staff. In fact, there was no staff presence on any
platform (except Monaco) - not even at the ticket barriers at Nice.
The trains ran mainly to time but were crowded and scruffy, often with
standing room only. Longdistance trains are a shadow of what used to run a
few years ago, and freight seems to be nonexistent. Elsewhere in France,
rural lines are being closed or run down.
And whereas we can claim compensation for trains running late, forget that
in France.
We took a 45-mile trip into the mountains near Nice on a scenic line with
just three trains a day. Coming back, the middle one was cancelled (which
apparently happens quite frequently) and passengers were left to their own
salvation.
The station was unmanned, with just a departure screen and no instruction
anywhere on what to do next or who to contact. The nearby tourist office
had no official information and could only offer advice. We took the last
bus of the day, which left about an hour later, to the coast and caught a
train from there.
As for a refund, no chance. I was told that SNCF is impenetrable and I
wouldn’t get anywhere.
Our privatised system leaves a lot to be desired. But if the improvements
over the last 25 years would have happened here anyway, why haven’t they in
France?”
“Not so nice in Nice
For those clamouring to have our railways renationalised, I would suggest
that they take a trip to France to see what they would end up with.
We spent a week in Nice in June/July, using the busy line along the French
Riviera where ten-car double-deck commuter trains run every half-hour, but
with NO guards or train staff. In fact, there was no staff presence on any
platform (except Monaco) - not even at the ticket barriers at Nice.
The trains ran mainly to time but were crowded and scruffy, often with
standing room only. Longdistance trains are a shadow of what used to run a
few years ago, and freight seems to be nonexistent. Elsewhere in France,
rural lines are being closed or run down.
And whereas we can claim compensation for trains running late, forget that
in France.
We took a 45-mile trip into the mountains near Nice on a scenic line with
just three trains a day. Coming back, the middle one was cancelled (which
apparently happens quite frequently) and passengers were left to their own
salvation.
The station was unmanned, with just a departure screen and no instruction
anywhere on what to do next or who to contact. The nearby tourist office
had no official information and could only offer advice. We took the last
bus of the day, which left about an hour later, to the coast and caught a
train from there.
As for a refund, no chance. I was told that SNCF is impenetrable and I
wouldn’t get anywhere.
Our privatised system leaves a lot to be desired. But if the improvements
over the last 25 years would have happened here anyway, why haven’t they in
France?”