[Bug 1574266] [NEW] Xorg freeze

[FM33]

Public bug reported:

dmesg output :

[ 8815.416923] [drm] stuck on render ring
[ 8815.417367] [drm] GPU HANG: ecode 6:0:0x05b2c6c5, in Compositor [21164], reason: Ring hung, action: reset
[ 8815.419462] drm/i915: Resetting chip after gpu hang
[ 8821.417592] [drm] stuck on render ring
[ 8821.418007] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Xorg [1058], reason: Ring hung, action: reset
[ 8821.420108] drm/i915: Resetting chip after gpu hang
[ 8827.430254] [drm] stuck on render ring
[ 8827.430672] [drm] GPU HANG: ecode 6:0:0xfeffffff, in compiz [3107], reason: Ring hung, action: reset
[ 8827.432786] drm/i915: Resetting chip after gpu hang
[ 8833.418862] [drm] stuck on render ring
[ 8833.419454] [drm] GPU HANG: ecode 6:0:0xfeffffff, in compiz [3107], reason: Ring hung, action: reset
[ 8833.421551] drm/i915: Resetting chip after gpu hang
[ 8839.419503] [drm] stuck on render ring
[ 8839.419971] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Compositor [21164], reason: Ring hung, action: reset
[ 8839.422060] drm/i915: Resetting chip after gpu hang
[ 8845.432118] [drm] stuck on render ring
[ 8845.432647] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Xorg [1058], reason: Ring hung, action: reset
[ 8845.434799] drm/i915: Resetting chip after gpu hang
[ 8851.432751] [drm] stuck on render ring
[ 8851.433142] [drm] GPU HANG: ecode 6:0:0xfeffffff, in compiz [6783], reason: Ring hung, action: reset
[ 8851.435224] drm/i915: Resetting chip after gpu hang
[ 8857.457381] [drm] stuck on render ring
[ 8857.457797] [drm] GPU HANG: ecode 6:0:0xfeffffff, in compiz [6783], reason: Ring hung, action: reset
[ 8857.459883] drm/i915: Resetting chip after gpu hang
[ 8863.458003] [drm] stuck on render ring
[ 8863.458555] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Xorg [1058], reason: Ring hung, action: reset
[ 8863.460640] drm/i915: Resetting chip after gpu hang
[ 8869.458654] [drm] stuck on render ring
[ 8869.459001] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Xorg [1058], reason: Ring hung, action: reset
[ 8869.459095] [drm:i915_set_reset_status [i915]] *ERROR* gpu hanging too fast, banning!
[ 8869.461116] drm/i915: Resetting chip after gpu hang
[ 8875.435238] [drm] stuck on render ring
[ 8875.435606] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Compositor [21164], reason: Ring hung, action: reset
[ 8875.437697] drm/i915: Resetting chip after gpu hang
[ 8881.447863] [drm] stuck on render ring
[ 8881.448251] [drm] GPU HANG: ecode 6:0:0xfeffffff, in Compositor [21164], reason: Ring hung, action: reset
[ 8881.450331] drm/i915: Resetting chip after gpu hang
[ 8887.436497] [drm] stuck on render ring
[ 8887.436876] [drm] GPU HANG: ecode 6:0:0xbb8ffff8, in compiz [6817], reason: Ring hung, action: reset
[ 8887.438961] drm/i915: Resetting chip after gpu hang
[ 8893.437078] [drm] stuck on render ring
[ 8893.437471] [drm] GPU HANG: ecode 6:0:0xfeffffff, in compiz [6817], reason: Ring hung, action: reset
[ 8893.439562] drm/i915: Resetting chip after gpu hang

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Apr 24 15:57:17 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:2002]
InstallationDate: Installed on 2016-04-23 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=45576678-3e92-4769-b6d3-3e3cafa54c2e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.86A.0160.2012.1204.1156
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH67BL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10189-209
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0160.2012.1204.1156:bd12/04/2012:svn:pn:pvr:rvnIntelCorporation:rnDH67BL:rvrAAG10189-209:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sun Apr 24 12:21:12 2016
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Logitech USB Keyboard KEYBOARD, id 8
input Logitech USB Keyboard KEYBOARD, id 9
input Logitech USB Laser Mouse MOUSE, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.18.3-1ubuntu2

** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New


** Tags: amd64 apport-bug compiz-0.9 false-gpu-hang freeze ubuntu xenial
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[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xorg (Ubuntu)
Status: New => Confirmed
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[Smartypants]

[ 767.459738] [drm] stuck on render ring
[ 767.460216] [drm] GPU HANG: ecode 7:0:0x85fffdfc, in Xorg [1262], reason: Ring hung, action: reset
[ 767.460217] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[ 767.460218] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[ 767.460219] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[ 767.460219] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[ 767.460220] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 767.462307] drm/i915: Resetting chip after gpu hang
[ 775.484053] [drm] stuck on render ring
[ 775.484501] [drm] GPU HANG: ecode 7:0:0x85fffdfc, in Xorg [1262], reason: Ring hung, action: reset
[ 775.486600] drm/i915: Resetting chip after gpu hang
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[Smartypants]

I can trigger the bug by starting Liebre Office Calc
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[Glop]

Same for me, the bug is triggered by Libreoffice 5.1
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[FM33]

This bug is much worst in 16.04 than it used to be 14.04 :
Happens very often and freezes the system completely 4 times of 5 instead of just hang display for 30 seconds.
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[Cyril Jaquier]

I get this almost every time after resume. Sometimes I can switch to a
VT and restart Xorg but sometimes only Magic SysRq work to reboot the
laptop. I have never see this issue on this laptop before (14.04 worked
just fine).
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[FM33]

** Summary changed:

- Xorg freeze
+ Xorg freeze [drm] stuck on render ring - gpu hanging too fast, banning
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Xorg freeze [drm] stuck on render ring - gpu hanging too fast, banning

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[Alberto Salvia Novella]

** Changed in: xorg (Ubuntu)
Importance: Undecided => High
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[Marcin Sochacki]

For me it is 100% reproducible with LibreOffice, especially when one
quits LO uncleanly and then on the next run it opens a dialog asking
about file recovery. Whatever I click in that dialog, LibreOffice will
hang for a while and then the whole X session is restarted.
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[Marcin Sochacki]

New finding: installing xserver-xorg-video-intel actually solved the
problem for me, LibreOffice is no longer causing Xorg to crash.
Previously I think Xorg was working using modesetting driver instead of
intel, though I might be wrong.

My HW: Integrated Graphics Chipset: Intel(R) HD Graphics 4600 on FUJITSU
LIFEBOOK E754.
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[Glop]

Installing xserver-xorg-video-intel also solved the problem for me.

HW: Intel Corporation Haswell-ULT Integrated Graphics Controller.

(thanks Marcin!)
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[Kris]

Can confirm: installing xserver-xorg-video-intel solves the problem even
with nvidia 650m optimus (intel running via bumblebee)
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[Christopher M. Penalver]

** Tags added: latest-bios-0160
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[Christopher M. Penalver]

FM33, thank you for reporting this and helping make Ubuntu better.

Could you please provide the missing information following
https://wiki.ubuntu.com/X/Troubleshooting/Freeze ?

** Changed in: xorg (Ubuntu)
Status: Confirmed => Incomplete
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[Gregory Burd]

Looks like this just had a patch submitted and accepted to Freedesktop bug.
https://bugs.freedesktop.org/show_bug.cgi?format=multiple&id=96878

** Bug watch added: freedesktop.org Bugzilla #96878
https://bugs.freedesktop.org/show_bug.cgi?id=96878
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[jap1968]

Same problem here. I rarely had this problem previously with Ubuntu
14.04, but since updated to Ubuntu 16.04 I am suffering this issue very
often.

The problem mainly appears when trying to resume the laptop from
suspend. Mine has already installed xserver-xorg-video-intel. The laptop
has an intel HD Graphics 4400 video adapter, the one integrated within
the Core i7-4510U CPU

$ lspci
...
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
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[Christopher M. Penalver]

jap1968, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.
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[Karl Kastner]

*** This bug is a duplicate of bug 1454964 ***
https://bugs.launchpad.net/bugs/1454964

For me, this also sometimes happens after suspending. Then, characters
are not anymore displayed and I have to restart the display manager with
ctrl-backspace. This problem emerged over the last year, so probably a
regression bug.

** This bug has been marked a duplicate of bug 1454964
dmesg: drm/i915: Resetting chip after gpu hang
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[Christopher M. Penalver]

** This bug is no longer a duplicate of bug 1454964
dmesg: drm/i915: Resetting chip after gpu hang
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