Byker
2018-07-03 17:48:03 UTC
Australian supermarkets work to prevent "bag rage" as plastics ban takes
effect
SYDNEY (Reuters) - Australia's biggest supermarket chains are scrambling to
combat "bag rage" as frustrated shoppers vent their anger over the removal
of single-use plastic bags.
One man put his hands around a supermarket worker's throat, the West
Australian newspaper reported, while grocery stores are putting on more
staff to help customers get used to the change.
The removal of single-use plastics is part of a national push to reduce
waste. As of July 1, major retailers in all but two Australian states will
be fined if they supply single-use plastic bags. National supermarket chain
Coles, owned by Wesfarmers, on Sunday removed single-use plastic bags from
its stores, shortly after rival Woolworths banned the bags on June 20.
Consumer complaints forced Woolworths to backflip on charging customers 15
Australian cents (11 U.S. cents) for a reusable plastic bag, with the
retailer now offering them free until July 8.
"They just want a little extra help from us to get through the transition,"
said Claire Peters, Woolworths managing director, in an emailed statement.
After seeing the backlash at its rival, Coles said it would open every
checkout lane on Sunday to reduce queue lengths as staff explain the changes
to customers.
"We are taking a proactive step," a Coles spokesperson said in an emailed
statement.
The union that represents Australian shop assistants has launched a public
awareness campaign on the issue.
"While we understand that some customers may be frustrated by this change,
there is absolutely no excuse for abusive or violent behaviour towards
retail staff," said Gerard Dwyer, national secretary of the Shop,
Distributive and Allied Employees' Association, in a statement on the union
website.
The union conducted a survey earlier this week and of 132 members who
responded, 57 said they suffered abuse due to the plastic bag ban.
More than 8 million tonnes of plastic ends up in the world's oceans each
year, according to United Nations Environment Programme figures.
The U.N. wants to eliminate single-use plastic by 2022 and says more than 60
countries have so far taken steps to ban or reduce plastic consumption.
https://tinyurl.com/y9x9g6xb
effect
SYDNEY (Reuters) - Australia's biggest supermarket chains are scrambling to
combat "bag rage" as frustrated shoppers vent their anger over the removal
of single-use plastic bags.
One man put his hands around a supermarket worker's throat, the West
Australian newspaper reported, while grocery stores are putting on more
staff to help customers get used to the change.
The removal of single-use plastics is part of a national push to reduce
waste. As of July 1, major retailers in all but two Australian states will
be fined if they supply single-use plastic bags. National supermarket chain
Coles, owned by Wesfarmers, on Sunday removed single-use plastic bags from
its stores, shortly after rival Woolworths banned the bags on June 20.
Consumer complaints forced Woolworths to backflip on charging customers 15
Australian cents (11 U.S. cents) for a reusable plastic bag, with the
retailer now offering them free until July 8.
"They just want a little extra help from us to get through the transition,"
said Claire Peters, Woolworths managing director, in an emailed statement.
After seeing the backlash at its rival, Coles said it would open every
checkout lane on Sunday to reduce queue lengths as staff explain the changes
to customers.
"We are taking a proactive step," a Coles spokesperson said in an emailed
statement.
The union that represents Australian shop assistants has launched a public
awareness campaign on the issue.
"While we understand that some customers may be frustrated by this change,
there is absolutely no excuse for abusive or violent behaviour towards
retail staff," said Gerard Dwyer, national secretary of the Shop,
Distributive and Allied Employees' Association, in a statement on the union
website.
The union conducted a survey earlier this week and of 132 members who
responded, 57 said they suffered abuse due to the plastic bag ban.
More than 8 million tonnes of plastic ends up in the world's oceans each
year, according to United Nations Environment Programme figures.
The U.N. wants to eliminate single-use plastic by 2022 and says more than 60
countries have so far taken steps to ban or reduce plastic consumption.
https://tinyurl.com/y9x9g6xb