[Bug 1741735] [NEW] Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

[Cui Wei]

Public bug reported:

The laptop is thinkpad, and when I use testing version of Ubuntu 18.04,
close the lip, and then unable to wake up the linux session again. The
screen is fully black.

I found it not a bug from any desktop session managers because all
desktop environments (openbox/mate) will encounter this issue without
exception.

Once I accidentally close the laptop lip, I have no way to wake it up
(e.g. press power button, ..) but to request for a FORCE-shutdown.

=====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-17-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: admin 817 F.... pulseaudio
 /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
 /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
 /dev/snd/controlC0: admin 817 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
CurrentDesktop: MATE
Date: Sun Jan 7 20:08:29 2018
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lspci: Error: [Errno 2] No such file or directory: 'lspci': 'lspci'
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb': 'lsusb'
MachineType: Dell Inc. Latitude E6410
PciMultimedia:

ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=7b8582e8-53d0-403a-867c-dbf27fdd5877 ro quiet swapaccount=1
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.170
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K2MDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K2MDD:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete


** Tags: amd64 apport-bug bionic

** Description changed:

The laptop is thinkpad, and when I use testing version of Ubuntu 18.04,
close the lip, and then unable to wake up the linux session again. The
screen is fully black.

I found it not a bug from any desktop session managers because all
desktop environments (openbox/mate) will encounter this issue without
exception.
+
+ Once I accidentally close the laptop lip this issue, I have no way to
+ wake up (e.g. press power button, ..) but to request for a FORCE-
+ shutdown.
+
+ =====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-17-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: admin 817 F.... pulseaudio
- /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
- /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
- /dev/snd/controlC0: admin 817 F.... pulseaudio
+  USER PID ACCESS COMMAND
+  /dev/snd/controlC1: admin 817 F.... pulseaudio
+  /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
+  /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
+  /dev/snd/controlC0: admin 817 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
CurrentDesktop: MATE
Date: Sun Jan 7 20:08:29 2018
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lspci: Error: [Errno 2] No such file or directory: 'lspci': 'lspci'
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb': 'lsusb'
MachineType: Dell Inc. Latitude E6410
PciMultimedia:
-
+
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=7b8582e8-53d0-403a-867c-dbf27fdd5877 ro quiet swapaccount=1
RelatedPackageVersions:
- linux-restricted-modules-4.13.0-17-generic N/A
- linux-backports-modules-4.13.0-17-generic N/A
- linux-firmware 1.170
+  linux-restricted-modules-4.13.0-17-generic N/A
+  linux-backports-modules-4.13.0-17-generic N/A
+  linux-firmware 1.170
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
-
+
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K2MDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K2MDD:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

** Description changed:

The laptop is thinkpad, and when I use testing version of Ubuntu 18.04,
close the lip, and then unable to wake up the linux session again. The
screen is fully black.

I found it not a bug from any desktop session managers because all
desktop environments (openbox/mate) will encounter this issue without
exception.

- Once I accidentally close the laptop lip this issue, I have no way to
- wake up (e.g. press power button, ..) but to request for a FORCE-
- shutdown.
+ Once I accidentally close the laptop lip, I have no way to wake up (e.g.
+ press power button, ..) but to request for a FORCE-shutdown.

=====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-17-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: admin 817 F.... pulseaudio
 /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
 /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
 /dev/snd/controlC0: admin 817 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
CurrentDesktop: MATE
Date: Sun Jan 7 20:08:29 2018
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lspci: Error: [Errno 2] No such file or directory: 'lspci': 'lspci'
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb': 'lsusb'
MachineType: Dell Inc. Latitude E6410
PciMultimedia:

ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=7b8582e8-53d0-403a-867c-dbf27fdd5877 ro quiet swapaccount=1
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.170
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K2MDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K2MDD:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.

** Description changed:

The laptop is thinkpad, and when I use testing version of Ubuntu 18.04,
close the lip, and then unable to wake up the linux session again. The
screen is fully black.

I found it not a bug from any desktop session managers because all
desktop environments (openbox/mate) will encounter this issue without
exception.

- Once I accidentally close the laptop lip, I have no way to wake up (e.g.
- press power button, ..) but to request for a FORCE-shutdown.
+ Once I accidentally close the laptop lip, I have no way to wake it up
+ (e.g. press power button, ..) but to request for a FORCE-shutdown.

=====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-17-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: admin 817 F.... pulseaudio
 /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
 /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
 /dev/snd/controlC0: admin 817 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
CurrentDesktop: MATE
Date: Sun Jan 7 20:08:29 2018
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lspci: Error: [Errno 2] No such file or directory: 'lspci': 'lspci'
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb': 'lsusb'
MachineType: Dell Inc. Latitude E6410
PciMultimedia:

ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=7b8582e8-53d0-403a-867c-dbf27fdd5877 ro quiet swapaccount=1
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.170
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K2MDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K2MDD:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
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https://bugs.launchpad.net/bugs/1741735

Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1741735/+subscriptions

[Ubuntu Kernel Bot]

This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1741735

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
Status: New => Incomplete
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Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

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[Cui Wei]

This post might be inappropriate. Click to display it.

[Cui Wei]

What kind of else information do you need?
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https://bugs.launchpad.net/bugs/1741735

Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1741735/+subscriptions

[Ubuntu Kernel Bot]

This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1741735

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1741735

Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

To manage notifications about this bug go to:
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[Cui Wei]

I just confirm this bug is from ubuntu kernel 4.13 since I force install
xenial kernel 4.4 on Ubuntu 18.04 and everything is fixed. So I think
there is some problem from nouveau driver.

** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1741735

Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1741735/+subscriptions

[Cui Wei]

** Description changed:

The laptop is thinkpad, and when I use testing version of Ubuntu 18.04,
close the lip, and then unable to wake up the linux session again. The
screen is fully black.

I found it not a bug from any desktop session managers because all
desktop environments (openbox/mate) will encounter this issue without
exception.

Once I accidentally close the laptop lip, I have no way to wake it up
(e.g. press power button, ..) but to request for a FORCE-shutdown.
+
+ I just confirmed that this bug is from kernel 4.13, and replacing it
+ into 4.4 from Ubuntu 16.04 will get fixed.

=====================================================================

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-generic 4.13.0.17.18
ProcVersionSignature: Ubuntu 4.13.0-17.20-generic 4.13.8
Uname: Linux 4.13.0-17-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.13.0-17-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: admin 817 F.... pulseaudio
 /dev/snd/pcmC0D0c: admin 817 F...m pulseaudio
 /dev/snd/pcmC0D0p: admin 817 F...m pulseaudio
 /dev/snd/controlC0: admin 817 F.... pulseaudio
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
CurrentDesktop: MATE
Date: Sun Jan 7 20:08:29 2018
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lspci: Error: [Errno 2] No such file or directory: 'lspci': 'lspci'
Lsusb: Error: [Errno 2] No such file or directory: 'lsusb': 'lsusb'
MachineType: Dell Inc. Latitude E6410
PciMultimedia:

ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-17-generic root=UUID=7b8582e8-53d0-403a-867c-dbf27fdd5877 ro quiet swapaccount=1
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-17-generic N/A
 linux-backports-modules-4.13.0-17-generic N/A
 linux-firmware 1.170
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 05/28/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0K2MDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/28/2010:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0K2MDD:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
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https://bugs.launchpad.net/bugs/1741735

Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

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[Po-Hsu Lin]

Hello,
can you try to install the proprietary nvidia driver to see if it helps?

You will find the driver package name in:
sudo ubuntu-driver list

Or install it with:
sudo ubuntu-driver autoinstall

Thanks
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Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

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[Joseph Salisbury]

** Changed in: linux (Ubuntu)
Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

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[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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Title:
Laptop Wake-up bug from Current Ubuntu 18.04 Kernel

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